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An airline is asking passengers to weigh in before their flights

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July 20, 2023
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An airline is asking passengers to weigh in before their flights
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Add stepping on some scales to the preflight routine.

New Zealand’s national airline is asking passengers to weigh in after they check in for international flights from Auckland International Airport.

Air New Zealand wants to weigh 10,000 passengers during the monthlong survey. The numbers won’t be flashing up on scales for all to see, it promised, and they will remain anonymous even to staff members.

It’s all part of a requirement by the Civil Aviation Authority, the country’s industry watchdog, to help calculate the weight and balance of planes before takeoff.

A passenger is weighed ahead of a flight in Auckland, New Zealand, this week.Air NZ / via AP

“It’s a regulatory requirement for us to know the weight of everything that goes on the aircraft, and there’s a good reason for that,” said Alastair James, the airline’s load control improvement specialist.

“To fly safely and efficiently, we need to be able to calculate the weight and balance of the aircraft each and every time we fly,” he said.

James said passengers “have nothing to worry about,” adding: “There’s no weight shown on the screen, anywhere. It’s just captured and goes straight into the computer.”

New Zealand's national airline is asking people to step on the scales before they board international flights. Air New Zealand says it wants to weigh 10,000 passengers as part of a monthlong survey to better estimate the weight and balance of its planes.
An airline staff member assists a passenger being weighed ahead of a flight in Auckland, New Zealand, on Monday. Air NZ / via AP

They will also separately place their luggage on a scale for weighing.

It is not the first time the airline has asked passengers to weigh in, with customers on domestic flights having been asked to do so a couple of years ago.

While the survey has largely received support in New Zealand, some U.S. citizens expressed their concerns about privacy and body discrimination on social media.

John Cox, NBC News’ aviation expert, said the methods and data collected by Air New Zealand are important and could bring “wide-ranging benefits” to the world.

“Air New Zealand and the New Zealand regulators are in fact helping the industry. … I think you may see some other airlines utilize this at some point in the future,” he said.

The airline said the survey began this week and will run through July 2.

Sam Brock

Sam Brock is an NBC News correspondent.

Associated Press contributed.

Tags: airlineflightspassengersWeigh
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